Due to Hurricane Ian we will be closing our office Wednesday (9/28/22) and Thursday (9/29/22), depending on the outcome of the storm, our office may remain closed on Friday as well; please keep an eye out for more email updates.






How Our Concierge Service Works

A seamless process designed around your preferences and lifestyle

1

Discovery Consultation

We begin with an in-depth conversation to understand your travel preferences, interests, and dream destinations.

2

Custom Itinerary Design

Your dedicated concierge crafts a personalized itinerary featuring exclusive experiences and insider access.

3

White-Glove Coordination

We handle every booking, reservation, and detail while keeping you informed throughout the process.

4

24/7 Journey Support

From departure to return, we're available around the clock to ensure your experience exceeds expectations.

What Sets Us Apart

The difference between ordinary travel and extraordinary experiences

Exclusive Access & Experiences

  • Private Tours: Skip the crowds with exclusive access to popular destinations
  • VIP Dining: Reservations at Michelin-starred restaurants and chef's tables
  • Behind-the-Scenes Access: Exclusive experiences not available to the general public
  • Luxury Accommodations: Carefully selected hotels and resorts with member perks
  • Cultural Immersion: Meet local artisans, chefs, and cultural experts

Personalized Service Standards

  • Dedicated Concierge: One specialist manages your entire journey
  • Preference Tracking: We remember your favorite room types, cuisines, and activities
  • Real-Time Adjustments: Seamless changes and upgrades during your trip
  • Emergency Support: 24/7 assistance for any travel disruptions
  • Post-Trip Follow-up: Ensuring every detail met your expectations

Membership Investment

Premium concierge travel service for discerning explorers

PREMIUM MEMBERSHIP

Big Break Travel Concierge

$399

per year

Just $33 per month for unlimited concierge planning

  • Personal Travel Concierge
    Dedicated specialist for all your travel needs
  • Custom Itinerary Planning
    Hand-crafted experiences tailored to you
  • 24/7 Travel Support
    Round-the-clock assistance during trips
  • Exclusive Access
    VIP experiences and insider destinations
  • Preferred Partner Rates
    Special pricing on hotels and experiences
  • Complimentary Upgrades
    Room and service enhancements when available
  • Travel Protection
    Flexible booking and cancellation policies
  • White-Glove Service
    Every detail handled with care

What you save annually: Typically $2,000+ in concierge fees and exclusive access

Perfect for travelers who take 1-4 trips per year • No trip minimums • Cancel anytime

Why Our Members Love This Value

$1,500+

Average savings per trip through our exclusive partnerships

20+ Hours

Time saved per trip with our concierge planning

100%

Of members say their trips exceeded expectations

Corporate and family plans available. Contact us for group pricing.

Real Experiences

See how we've transformed ordinary trips into extraordinary memories

Anniversary in Tuscany

25th Anniversary in Tuscany

The Challenge: Create an unforgettable anniversary celebration in Italy's wine country.

Our Solution: Private vineyard tours, cooking class with a local chef, and accommodations in a 15th-century villa.

The Result: "The most romantic week of our 25-year marriage. Every moment was perfect." - Linda & Robert M.

Corporate Retreat

Executive Team Retreat

The Challenge: Plan a productive yet relaxing retreat for 20 executives in the Caribbean.

Our Solution: Private resort access, team-building sailing excursions, and world-class meeting facilities.

The Result: "Our most successful retreat ever. The team returned energized and aligned." - Tech CEO, Austin

Multi-Generational Trip

Multi-Generational Safari

The Challenge: Accommodate three generations (ages 8-78) on an African safari adventure.

Our Solution: Luxury lodge with age-appropriate activities, private guides, and seamless transportation.

The Result: "Memories that will last a lifetime for our entire family." - The Johnson Family

Frequently Asked Questions

Everything you need to know about our premium membership

Traditional travel agents book trips. We curate experiences. Our concierges are relationship-based, meaning you work with the same specialist who learns your preferences over time. We also provide exclusive access to experiences, accommodations, and events not available through standard booking channels.
Your membership includes all planning services, 24/7 support, and access to exclusive experiences. You pay separately for actual travel costs (flights, hotels, meals), but we often secure member rates and upgrades that save you money. Many experiences included in higher tiers would cost thousands if booked independently.
Absolutely! While we recommend 30-60 days for complex itineraries, our relationships with luxury properties and experience providers allow us to create amazing trips with as little as 48-72 hours notice. Emergency travel support is available 24/7.
Yes, we specialize in both domestic luxury experiences and international travel. From private ranch experiences in Montana to yacht charters in the Mediterranean, we have partnerships and expertise worldwide.
We understand that plans change. Our relationships with vendors often allow more flexible cancellation terms than you'd get booking directly. We also include travel insurance with our Adventurer and Connoisseur memberships and can help arrange coverage for Explorer members.

Your Trust, Our Priority

Professional credentials and security you can count on

Fully Licensed & Insured

BBB Accredited with comprehensive liability coverage and bonding for your protection.

Industry Recognition

Award-winning service recognized by luxury travel industry associations and publications.

Privacy & Security

Bank-level security for your personal information and travel details. Complete confidentiality guaranteed.

World Wide Vacations Approved BBB Accredited